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All Types Of Voice Call |
Voice calls that meet various dispatching operational needs including: private call, group call and all call. Every client console is able to access up to 8 voice dispatching channels. Through these dispatching channels, the system can receive all types of calls, as well as trigger any type of call through a user-friendly and easy-to-operate interface. |
Voice Recording & Playback |
All incoming / outgoing calls will be recorded and stored on the Hytera Smart Dispatch System server. This includes all types of DMR voice calls and PSTN interconnected voice calls. Users can retrieve recorded voice calls and play them back at any time so that important conversations are not missed. All recorded voice calls can be searched via time of call, caller ID or caller ID. |
Phone Interconnect |
Implemented via the SIP standard protocol to integrate with standard IP-PBX for voice interconnection between radios and PSTN public phone network. This allows the dispatcher make or receive PSTN/PABX calls through the dispatcher client console and for the radios to make calls to telephones and vice versa. |
Visualised Dispatching |
The dispatcher can perform various functions to terminals displayed on the map, including calls, presence check, call alert, text messages and remote monitor. The current map interface can be saved so that when the client logs into the system again, the GPS can automatically open the previously saved map interface. |
Audiolink |
Allows users to patch talk groups, channels, sites and systems together so there is seamless communication between all radio users. Once the communication link is established all radios operate together regardless of frequency or mode (analogue or digital). All these configurations can be easily configured through the Hytera Smart Dispatch System dispatcher console. |
Remote Monitoring |
By un-muting the microphone of a radio, the Hytera Smart Dispatch System will be able to monitor voice activities remotely without the PTT button having to be pressed. This can be useful in emergency situations when the control centre needs to listen to remote voice activities without the need for the radio PTT to be pressed. |
Quick GPS |
GPS will be transmitted more securely and efficiently when Quick GPS is enabled for the radio. The server receives GPS reports passively from radios, and the dispatcher console can query the GPS. |
GPS Positioning |
This feature is only available for radio subscribers which are fitted with GPS. Each radio subscriber is able to obtain its location coordinate information from this built-in GPS module. The Hytera Smart Dispatch System can retrieve the location information of any radio either by requesting on demand the current position of the radio or by sending a Start Tracking Command, setting up a radio to update the location information from the radio to Hytera SmartDispatch periodically with a configurable time interval. |
Real-Time Tracking |
The location of any radio can be tracked in real time. Users have the option to display the location route on the map. The tracking interval depends on the location update interval configured in each radio and the channel loading of DMR system. The total number of location tracking activities that can be activated at one time will depend on the mapping system and limitations of system resources. |
Text Messaging |
Dispatchers are able to send and receive DMR standard text messages. A text message can be sent to a radio, or a group message can be sent to a group of radios identified by group ID. A chat-based GUI is used to send and receive text messages. All incoming and outgoing text messages are stored in the database for later retrieval. |
Emergency Alarm |
When an emergency is activated by a subscriber radio, the Hytera SmartDispatch System will trigger an alarm. Optionally, the location information of the radio that triggers the emergency will be shown on the map depending on the validity of the location information of the radio by the time the emergency is triggered. |
Email Gateway |
The Hytera SmartDispatch System server integrates with SMTP and POP3 servers. This allows the dispatcher to send email from any email client to a radio. The radios are also allowed to send text messages to any email address. |
Reporting & Statistics |
The Hytera SmartDispatch System can generate various types of reports, examples include, calling report, radio status report and location tracking report. |
Enable / Disable Unknown Radios |
Enable / disable unknown radios by Radio ID. |
Telemetry |
Remote Monitor Control, Receive Alerts and Record devices connecting to a radio. |