The fast pace of modern business means companies are under more pressure to deliver efficient customer services within tight margins and reducing budgets - meaning they must use the most efficient systems available to them to carry out a task.
A company's communication system is often overlooked when it comes to improved efficiency and cost savings, with many businesses continuing to rely on using mobile phones over more cost-efficient alternatives like digital two-way radios.
When it comes to efficiency, both in terms of costs and productivity, two-way radios offer far better results for businesses than mobile phones; in this blog we look at the main reasons how digital two-way radios can save money for businesses.
No monthly payments
Mobile phones are not cost effective for businesses because they not only come with the capital investment of having to buy the devices, but also come with the on-going costs of monthly contract charges.
These charges are also susceptible to unexpected increases during the lifetime of the contract, which could be an unwelcome shock to a business' finances.
Digital two-way radios however eliminate these monthly charges.
Even two-way radios which are hired and incur a monthly charge do not have the capital investment requirements, while the monthly and weekly costs of the devices are predictable; unlike mobile phone charges which can fluctuate month to month depending on usage or due to RPI (Retail Price Index) changes.
Cost savings from increased productivity
One of the biggest causes of disruption in any organisation is when poor communication between colleagues leads to reductions in productivity.
This could be as small as taking longer to help an individual customer in a retail setting and losing an individual sale, or delaying dispatches within a warehouse environment and causing major disruptions within the supply chain.
Digital two-way radios ensure quick and smooth connections, allowing for point-to-point communications within a smaller setting, to point-to-group communications within a wider supply chain setting.
This kind of communication ensures that procedures and employees remain as productive and efficient as possible at all times and ensures tasks are completed on time and, more importantly, on budget.
Improved safety, lower costs
Health and safety failings cost UK employers an estimated £2.9bn a year according to the Health and Safety Executive. While there are any number of reasons that people are injured at work, poor communication is often among the top reasons.
Whether it is communicating to employees when they are entering a hazardous environment or being able to communicate with and locate an employee who has been injured, improving communications inevitably leads to a reduction in health and safety costs.
This also reduces the amount of time lost in delays while an injured employee is helped, ensuring the supply chain continues moving even when things go wrong.
The health and safety of employees rightly takes precedence over the bottom line of a business. But it is a happy result that by using digital two-way radios and establishing a robust and reliable communication network within a business that the number of health and safety incidents, and associated costs and delays, reduce.
For more information about how your business can reduce its costs through the use of digital two-way radios, click here