EXTENDED
WARRANTY

Resound supply a number of Motorola MOTOTRBO radio support packages against normal wear and tear, accidental breakage and more.

Everyday, you rely on your Motorola handportables for your critical communications. Now, you can ensure you have a plan in place to get communications flowing again to ensure your business runs smoothly.

Our Extended Warranty offers a range of support packages to protect your Motorola MOTOTRBO radios including ATEX radios against normal wear and tear, accidental breakage and more. Each package comprises expert repair and technical support, designated turnaround times and access to the latest software updates.

Service Features

2-Year Manufacturing Defect Repair

Manufacturers defect repair provides cover to repair any failed MOTOTRBO radios caused by a manufacturing issue. Repairs are carried out to the highest quality standards by trained technicians at our central repair facility.

20-Day Hardware Repair (Manufacturing Defect Only)

During the 2-year manufacturing defect repair period, we offer 20-day turnaround on any failed units in our repair facility. One-way shipping of the radio from the repair facility is included with the hardware repair.

3-Day Hardware Repair (Including Wear and Tear)

Our Repair service builds on the Enhanced Warranty to give you 3-day processing in our dedicated repair centre where manufacturing defects and wear and tear repairs are included. One-way shipping of the radio from the repair facility is included with the hardware repair.

Next-Day Hardware Repair (Including Wear and Tear + Accidental Damage)

Our Repair with Accidental Damage plan builds on the Enhanced Warranty to offer next-day repair on all radios and includes wear and tear and accidental damage repairs, giving you complete peace of mind when it comes to protecting your fleet. The advanced plan also includes two-way shipping.

Software Upgrades (5 Year)

At Motorola Solutions, we are constantly innovating and adding new features through our software releases. Take advantage of these updates and enhancements with access to the latest versions of firmware for your radio. The Enhanced Warranty provides you access to the latest versions of firmware for your radio for 5 years.

Telephone Support (5 Year)

Our radio experts can provide assistance over the telephone for a wide range of technical issues.

Turnaround time stipulates the time taken in our central repair facility. It does not include shipping time.

Which Services Are Offered With Your Model

Discover which services are available to maintain your MOTOTRBO equipment.