SUPPORT &
MAINTENANCE

Our maintenance and support services can be tailored to the needs of each customer and include:

  • Telephone support from our engineers within the hours of the maintenance agreement
  • Site visits by an engineer where issues cannot be resolved over the telephone
  • Cost-effective repairs undertaken in our own workshop
  • The replacement of faulty equipment where agreed
  • The provision of standby equipment for customers using our 24x7 maintenance service 

* The inclusive equipment repair/replacement offer above only covers equipment that has become faulty or damaged through reasonable business usage and specifically excludes items damaged through obvious negligence or malice.

Suiting a range of budgets, cover can be provided:

  • During office hours (09.00 – 17.00 Monday to Friday) under next day or 3 working day options. Customers choosing Managed Service (Long-Term Hire) financing options will automatically receive office hours support and maintenance coverage.
  • 24x7 including agreed response and fix options within which faulty equipment will be repaired or replaced.
 
 

WHAT OUR
CLIENTS SAY.

We have worked with over 1,000 clients representing a diverse range of sectors. Our case studies explain how we have delivered state-of-the-art radio solutions.

> CASE STUDIES

LATEST NEWS
AND MEDIA.

Details of developments within Resound, exciting new product launches and our informative blog are provided within our Latest News and Media section.

> MORE NEWS

DOWNLOADS.

A wealth of information on our products, services and capabilities can be quickly and simply downloaded free of charge.

> VIEW DOWNLOADS