Resound take on new contract with ISS Mediclean to supply radio system to Newham Hospital

ISS UK is one of the country’s largest facility services providers with revenues exceeding £550m pa and employing over 40,000 people. Their Healthcare Division is ISS Mediclean.

Newham University Hospital is an acute hospital Trust caring for one of the youngest, fastest-growing and most diverse populations in the country. Their work in Diabetes and Bilingual Health Advocacy has both won national Health and Social Care awards; and the Chest Pain Clinic is a Beacon Site. Serving Newham's 240,000+ population the hospital has been investing heavily in the future with the new site in Plaistow, where Resound have installed a High tech Radio Communication system. The construction of new buildings and the introduction of the new ISS Mediclean Facilities Management Team created the need for a more capable radio communications system. The immediate need was to provide one-to-one and group voice communication.

Resound recommended the TK 3180 as the hand portable, as it has a full keypad and a clear display that is very easy to use. Having seven separate groups of users that want to converse required the use of a trunking system. All staff needed to be able to make individual and group calls, this required careful design of the system configuration.